Returns and Exchanges

You may return or exchange new, unmarked materials within 30 days of the shipping date. Materials that are not in original condition are not eligible for a refund or exchange. In some cases, a restocking fee of 10% will also be charged. Note: Some materials are printed in semester sets. Each two-volume set constitutes one item. We do not sell individual volumes of multi-volume sets separately, nor do we accept individual volumes of multi-volume sets for refund or exchange. Whenever possible, books should be returned in their original packaging. For a proper return without exchange, we will refund the purchase price, but not shipping and handling fees. For exchanges, you are responsible for shipping and handling fees for returning the materials as well as the shipment of the replacement materials. However, if the return or exchange is a result of our error or damage that occurred during shipping, we will refund or pay, as applicable, the shipping and handling fees. To initiate a return or exchange, please call (877) 382-7537 to speak with one of our consultants.