How can we help you? Call 1-877-382-7537
Bright Ideas Press, LLC
23645 Mercantile Road, Suite I
Beachwood, OH 44122
Toll Free: 1-877-382-7537
Fax: 216-382-5898
Email: info@simplesolutions.org



Summer Solutions Return Policy


A customer may return new, unmarked Summer Solutions books* for a full refund within 30 days of the shipping date. Any book that is not in its original condition is not eligible for an exchange or refund.

 

*Please note: Only hardcopy Summer Solutions books are eligible for refund or exchange. No refunds or exchanges can be made for the SmartEZE app.


Refunds

Please call 877-382-7537, and we will guide you through the process and arrange return shipping if you choose.

  • If possible, return books in their original packaging.
  • Only the purchase price will be refunded, not shipping and handling fees. If the return is a result of our error, Bright Ideas Press will refund shipping & handling fees.
  • You will receive a credit of $12 per book once the return arrives at our warehouse. Allow up to three business days for processing the return.

Exchanges

Please call 877-382-7537 and speak with one of our consultants.

  • Order your replacement online or by phone. The order will ship within 48 hours. You will be charged $15.50 per book (the book price plus shipping & handling). 
  • Return the Summer Solutions book in its original packaging if possible. Be sure to include your name, full address, and the reason for the return.
  • You will receive a credit of $12 per book once the return arrives at our warehouse. Allow up to three business days for processing the return.